We understand that taking a cat to the vets can be a stressful time for all involved. Due to their nature, cats become extremely uneasy when not in their ‘own’ territory.
We understand that there are unique difficulties in bringing a cat to a veterinary clinic:
Cats often do not travel well and feel unsafe when they are in an unfamiliar environment
Cats are highly sensitive to stress
Cats can get very stressed by other animals especially dogs in the waiting room
Most cats prefer solitude and privacy
Cats are very sensitive to sounds, smells and new sights
Cats need to be handled gently
In order to address these issues at we have teamed up with the International Society of Feline Medicine (ISFM) to ensure that our The Firs Veterinary Surgery is Kelsall’s ‘Cat Friendly Clinic’.
We have been awarded a Silver Grade accreditation by the International Society of Feline Medicine (ISFM) for our Cat Friendly Clinic. This means that we have reached a higher standard of cat care and we have adapted our clinic in order to promote cat well-being and exceptional standards of care for all cats visiting or being hospitalised at Abbeycroft Vet Surgery.
So what can you expect from our Cat Friendly Clinic?
Separated cat-only waiting area to prevent contact between cats and dogs.
A warm welcome from reception staff with the option of privacy blankets to cover your cat’s basket.
Separate cat weighing scales in the privacy of our consultation rooms.
A dedicated cat only hospitalisation ward.
A variety of types of cat litter for your cat to choose from.
Pheromone diffusers used throughout the practice, which releases a stress relieving hormone.
Comfortable cosy bedding.
Cat friendly toys.
State of the art diagnostic and surgical facilities to cater for cats.
What can you expect from our Cat Friendly staff?
Knowledgeable vets, nurses and reception staff who are trained in the different needs of cats.
Cat-friendly receptionists able to offer advice on making your cats visit less stressful, including travelling with your cat and appointment times.
Cat handling techniques to promote trust and well-being, with minimal restraint.
Cats are handled in a quiet, stress-free area, away from dogs.
A team of Vets and nursing staff with knowledge of feline sedation, anaesthesia and pain management.
Mandatory training to keep staff up to date with feline clinical developments.
Our Cat Advocates…
We have a specifically trained ‘cat advocate’ Liza Ebeck, who promotes and ensures the highest level of cat-friendly behaviour. Our cat advocate is happy to answer any questions and give guided tours of our cat friendly facilities.